Privacy Policy

Effective Date: December 16, 2025

PriVet Care (“PriVet Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and services (the “Site”). This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information We Collect

1) Information you provide to us

We may collect information you choose to submit, including:

  • Contact information (name, email, phone number, mailing address)
  • Donation information (donation amount, date/time, and transaction details). Payments are processed by Stripe; we do not store your full payment card number on our servers.
  • Care application information (information you provide when applying for assistance, which may include details about your condition, service history, and documents used to verify eligibility such as proof of veteran status)
  • Messages and inquiries you submit through forms or email

2) Information collected automatically

When you visit the Site, we may automatically collect:

  • IP address, device type, browser type
  • Pages viewed, time on site, referring/exit pages
  • Cookies and similar technologies to help the Site function and improve performance

How We Use Your Information

We use your information to:

  • Process and administer care applications and determine eligibility
  • Coordinate care and communicate with you about your request
  • Process donations and send receipts/confirmations
  • Send updates, newsletters, and mission communications (you can opt out anytime)
  • Improve our Site, content, and user experience
  • Protect the security of our Site and prevent fraud
  • Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information.

We may share information in limited circumstances, such as:

  • With care partners/providers when needed to evaluate eligibility, coordinate care, or provide services (only what’s necessary)
  • With service providers that help us operate the Site and services (e.g., website hosting, email platform, analytics, forms, and payment processing)
  • For legal reasons if required by law, subpoena, or to protect rights, safety, and security
  • With your consent when you explicitly authorize us to share information

Sensitive Information and Veteran Documents

If you apply for care, you may provide information that could be considered sensitive (for example, health-related details or documents verifying veteran status). We use this information only to administer our programs and coordinate services, limit access to those who need it, and take reasonable steps to protect it.

Email Communications

If you sign up for our emails or submit forms, we may send you updates about PriVet Care. You can unsubscribe at any time using the link in our emails or by contacting us at Don@PriVetCare.org.

Cookies and Analytics

We may use cookies and similar technologies for:

  • Basic site functionality
  • Measuring traffic and performance
  • Improving content and usability

You can adjust cookie settings in your browser. Disabling cookies may affect some Site features.

Data Retention

We keep personal information only as long as needed to:

  • Provide services and administer programs
  • Maintain records for operational and legal purposes
  • Resolve disputes and enforce agreements

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Your Choices and Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below.

External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

PriVet Care
Email: Don@PriVetCare.org
Mailing Address: 2280 NE 62nd St. Fort Lauderdale, FL 33308